|
OneNote 2010 突然笔记本里的所有分区消失不见，只显示“此笔记本或分区组中没有打开的分区。请单击此处创建新分区。”
问题：
从 2017.5.24 开始，在 OneNote 2010 里出现所有共享笔记本（保存在 OneDrive 上的笔记本）的所有分区消失不见了，然后，过段时间，所有分区重新同步了下来。在第二天，或者是关闭 OneNote 2010 后，再打开 OneNote 2010，又重复出现这种情况。所有分区不停的消失，又重新同步下来。不知是何原因？
现象：
现在已经基本确认为 OneDrive 服务器端出现问题。
有时候，会从服务端返回以下错误信息：
Microsoft OneDrive
服务器遇到问题。我们正在努力尽快修复此问题，请稍后再试。
原因：
Update 6/15 11AM PDT: doesn't look like they were right about the cause. OneDrive still investigating.
Update 6/13 10:30AM PDT: While the previous error is fixed, error code 0x800701F4 is happening intermittently for many users. The OneDrive team claims this is a "caching error stemming from their previous fix" and should resolve "today" with the deployments. If it doesn't I'll continue to bug them and update here.
The message I see is The Web server is reporting an internal error. If this error persists, contact the server administrator. (Error code: 0x800701F4).
Update 6/9 6PM PDT: According to the OneDrive team they've fixed this issue. Please let me know if it recurs.
OneNote Engineer here: We're aware of this problem and working to get it resolved ASAP. Thanks for letting us know!
6/9: We've narrowed it down to a problem with receiving an updated authentication token from OneDrive. This results in OneNote believing you don't have permission to the sections and removing them from display.
Update 6/8: As mentioned above, if you open the notebook in Edge and restart all processes, OneNote 2010 appears to properly get the auth token and sync properly.
解决办法：
方法 1：
有时候使用“Fix One”工具修复网络问题会有效果 （可能需要重启电脑）。可以试试。
方法 2：
采用脱机方式使用。在共享笔记本同步窗口里，把“只要发生更改就自动同步”改为“脱机工作 - 仅在单击”全部同步”时才进行同步。
方法 3：
也可以升级到 OneNote 2016 或者是 2013，这些版本没有出现这种情况。
| 
